Well, that was a first. I've been using OpenTable for a couple years and no restaurant as ever failed to register me as honoring the reservation. Alice Fazooli's didn't. Please beware when reserving with OpenTable for this location. When you check in, double check your OpenTable arrival has been acknowledged.
Other problems. My date and I both ordered the porterhouse steak. Mine was cooked to my order: medium rare. My date requested medium well. Her's came out medium rare as well. The waiter took it back for a bit more grill time. Meanwhile my meal was getting cold...
The steak itself was chewy and unpleasant. The waiter suggested the steak with the red wine sauce. It was a mistake to go with his suggestion. It pretty much tasted rank.
Really, really disappointed with this location. Try Earl's next door or visit the better managed location in downtown Toronto.