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| - If I could give 0 stars I would.
My wife and I just moved to Scottsdale and were in need if a new dentist. Neither of us had visited a dentist for about a year, which of course is our fault, but things happen. We checked with our insurance, read a couple reviews on our insurance's website, and it seemed like a good fit. We scheduled our initial appointments at the same time.
We both had full x-rays completed, as neither of us had x-rays done in a couple years. Mine went smoothly, but my wife had to get her x-rays redone twice as they somehow lost the first set. An inconvenience, but nothing too terrible.
The exam was pleasant. The staff was friendly, and doctor herself was kind. They advised that they didn't have time to complete a cleaning and that the first visit was just "an evaluation" and I'd have to schedule a cleaning next time. I found this strange, but since I hadn't seen a dentist in a year, figured it was necessary due to work that needed to be completed.
I was told that I had four cavities, and my wife was advised that she needed two onlays and one filling. We found it very strange that my wife needed onlays, considering she has excellent dental hygiene and had seen a dentist more recently than I had. I also found it odd that the area that I had been complaining of tooth pain was not part of the four cavities.
I'll start off by noting that I have very good insurance., my deductible is only $100. I've had the same insurance for a number of years, and even with more expensive work done such as crowns, multiple fillings and even a root canal, I've never paid what I consider an exorbitant sum of money for dental work. It's to be expected that for dental work, you can a couple hundred depending on what's done.
We were quoted a total of $3,839 before insurance, and after insurance were expected to pay $1,272 out of pocket. Just for four cavities alone, I was quoted almost five-hundred dollars. I couldn't believe the price. They wanted us to come in for two sessions of cleanings due to excessive buildup, and then again for the work that needed to be done. I decided to take a print out of the work that needed to be done and the quotes and see a different dentist for a second opinion.
My wife and I visited another dentist in Old Town Scottsdale for a second opinion. We were told that none of the work we were quoted was necessary, and in fact I had only two cavities (including the area that had pain), and my wife had a single cavity. Since Dental Works charged us for x-rays and didn't send them over to the new clinic like I had asked, I paid for new x-rays for both of us.
The cleanings, exams, fillings, and even the new x-rays at the new clinic came out to less than $200.
Not only am I floored at the outrageous price I was quoted at Dental Works, I'm mortified that this clinic wanted to perform completely unnecessary work on both myself and my wife just to charge my insurance and myself more money.
Avoid this dental clinic at all costs. They don't care about your health, they're just here to overcharge you for work you don't need.
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