I decided to give this place a try despite all the bad reviews, I was in the area and they were able to get me in without a wait.
The place is nicely decorated and the girls were all very personable. I showed Christeen my tech a photo of a design I wanted on my gel manicure and she was able to replicate it perfectly :) while my hands were drying in the top coat stage she even came over and gave me an AMAZING shoulder massage!!
Customer service is always top for me and this place def won me over, glad I decided to not listen to everyone else this time around.