I'd much rather pay $10 for a Thin Lizzy burger ($7) with a side of Lola frites ($3) than $9.99 for a cheeseburger with fries at Applebee's. Plus, there's a pickle bar. I cannot stress that enough. It's a wonderful thing. Also: fried bologna! As for the whole "no substitutions" debate, if going one meal without making a special request (unless real dietary restrictions are involved) gets you ALL CAPS upset, then you've kind of proved Symon's point re: whining.