Horrible! A month ago I took my bridal shower dress there for alterations and to be cleaned. I returned with my ticket and they lost my dress! Took the man 30 min to find my dress! (Red flag #1)
Two weeks ago I took my fathers suit to be cleaned and a small hole in the seat of the pants to be repaired. When I picked it up I wanted to inspect the pants just to make sure that hole was fixed (which it was). I was putting the pants back on the hanger when I spotted three huge holes on the front of the pants. Mind you my dad had this on for me to see and there were NO holes in the legs. Furthermore i inspected the garments when I dropped them off. When I suggested that they possibly snagged it on something the man became irate and grabbed the other pieces from my order and threw them in the back. He was yelling flailing his arms and then spit all over my dads pants. He called his wife and made me speak with her She insisted the holes were there. If the holes were there why weren't they fixed or brought to my attention???? Once more the man argued with me and insinuated I would leave without paying.
After these two red flags I will never trust any of my clothing there again!