The beverage quality at this location is really poor. I've given this location two tries. My drink came out too milky, with not enough tea the first time and too watery the next. I've ordered the same drink from multiple locations in the GTA and they all come out relatively the same every time.
I understand that this location is new but their staff needs to be retrained on how to make the drinks to standard. They couldn't even get my ice level right. I asked for regular ice and got so little ice that it became no ice within a few minutes--and that was after I had asked them to add more ice already.
I love Chatime, but as far as the Vaughan location is concerned, I wouldn't come back. It's a shame to the brand.