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| - If you're here to decide whether or not to eat at Terrible's Buffet, pay attention:
Unfortunately, I and a few others got the random "draw" of visiting this place...I protested, but for naught...
This buffet is located on the second level, up an escalator. The buffet itself is very small, the number of plastic trees situated among the tables, easily outnumber the food items offered. As we were led to our table, a party of 8 had just sat down, they were doing prayers...I had a sneaking suspicion it was not directed at honoring their gawd, but what they were about to eat...and as a sidenote, at the cashier we were asked if this was our first time at the buffet, I honestly answered, "unfortunately, no", without a blink or a hesitation we were given our receipt and ushered along the way...
What is wrong with this buffet...
1. The size and diversity, but that's a corporate, financial decision.
2. The mislabeling. As is often the custom on Las Vegas Buffets, someone came up with the clever idea of writing the identity of the food on the plastic panels...on our visit, the labels did not match the foods, obviously no manager had taken the time to walk the buffet line. Example: "stuffing" was written on the plastic, where noodles were located, next to the cream corn. There was no stuffing served this evening (it was "prime rib" night).
3. As a general comment, the display of the food was done haphazardly and in an unappetizing fashion. I cringed when I saw the staff replenish the salad line with food items spooned directly out of the cans that Sysco had delivered. Not how I want to see my "fresh" ingredients.
4. The fried chicken looked just dreadful, like you'd find at a Safeway deli after it had been sitting there for 2 hours. You would not think it possible to screw up mashed potatoes, they were dreadful...gawd I hope they were not made from flakes. All of the sauces were THIN...example: the gravy looked like it had been watered down.
5. The organization was lousy. Example... they served fried shrimp which actually was "ok", but there was no cocktail sauce anywhere near it... it was located over by the salad bar near the cold peeled shrimp. I watched with amusement as customers took the fried shrimp, and looked helplessly for the cocktail sauce.
6. You can get away with limited entrees and side dishes, but it's hard to present a dessert section that is not well stocked. It just looks pathetic, especially at a Las Vegas buffet.
7. The few servers behind the buffet, at the meat station in particular, showed no enthusiasm. If they're not excited about what they are serving, how is the customer suppose to feel?
8. All in all, I can understand, or at least respect, the high level executive decision to offer a small buffet at a lower dollar level; I have no respect for onsite management who can't possibly have taken the time to walk the buffet to appreciate its poor execution.
The table servers and their customers deserve better. The next time anyone mentions this buffet, all I will ever be able to see is that server pouring corn out of a large Sysco-like commercial can, directly into the salad bar.
Even if it is 110 degrees outside, even if the price for the buffet is low, even if you have coupons, I'd advise you walk a few blocks in any direction and get some real food, that is served with respect.
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