Dry cleaners are like hair stylists - you are entrusting them with something very personal and important. I usually test-drive a cleaner for several months before I will entrust one with an important item. So far, this cleaner has been great. I have been using it for the past 9 months with no incident . The prices are surprisingly good for this part of town. I am holding back one star because of its hours. Very inconvenient if you have to work for a living. They don't open until 7 am and close at 6:30! They are open Saturday, but only until 3 pm. And closed on Sunday. Luckily, I live nearby, so can stop on my way to work. Anyway. These guys are good.