Both times I visited, the associates could not seem more annoyed with me for simply asking for help. I only went back a second time because my electrician insisted they're good and helpful. But, it doesn't seem they care much about helping the general public, and if that's the case, then they shouldn't be open to us. Both times the associate talked over my head and seemed to be rushing me even though no one else was in the store, especially the second visit today. I guess I don't look like someone who'd be willing to drop $1,000 on a light fixture, so I'm not worth their time? I might consider it if the associate gave me the time and attention deserving of spending that amount!