First time I attempted to eat here, the place was closed due to a plumbing problem. They gave us a free cinnamon waffle snack. Second time I went was a Monday afternoon so there was not line-up and the place was not busy. Even though it wasn't busy I do have to say the service was slow. My husband and I both ordered the eggs benedict & benjamin. It was delicious. The third time we went, it was a Sunday afternoon.....big mistake there was a line-up and we decided to wait it out. We finally got a table which was right behind the entrance door which was kept swinging towards our table and a bit annoying. At one point the entire kitchen staff came from the back to go out to the front entrance to have cigarettes. When they came back in they looked filthy. You could tell they wiped their hands while cooking on their dirty jean shorts and I got that nasty feeling they weren't going to wash their hands when going back into the kitchen to cook. I can't really say if they did or not because the kitchen is in the back and we were sitting at the front. When we got our order (I ordered the eggs benjamin again & my hubby ordered the waffle benjamin). My potato rosti was dried out and inedible. They did replace it for a new one. I have to say due to what I saw with the kitchen staff, I don't know if I'll go back to this place.