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  • I guess there's no real point in reviewing a McDonald's. You know what to expect by now. However, this location (though aesthetically pleasing) is a customer service nightmare. I wouldn't write anything here unless it was REALLY bad. I mean ... it's McDonald's. We're not expecting 131 Main service here. But, it's REALLY bad! Trust me or you will suffer from wrong-order frustration. There is a 90% chance they will get your order wrong. How do I know? Because we live around the corner and have been going here since it opened (not often, maybe once per month). And they get the order wrong pretty much every time. For instance... During our last visit, we went in to the restaurant (drive-thru line too long) and ordered my son a plain cheeseburger with nothing on it except cheese (that's how he likes it). We were foolish to drive away and expect to find the correct order at home. The label read on the bag read: "No Onions." We never said anything about "No Onions." We said, "Nothing but a but a burger with cheese on it. Nothing else." How does that translate to a cheeseburger with pickles, ketchup, and mustard? This type of thing has happened time and time and time again. Either the employees don't care about their jobs or they're not well trained. There's no other way around it.
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