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  • Service totally jacked me. My Cadillac only needed a smog. I spent 4 hours waiting and when it was finally done I was charged 111.00 and told my service engine light was on (was not when i gave it running to service writer who I watched drive it to the smog machine) After the 4 hour waiting for the smog, I was told by the service writer, they smogged and it failed due to engine light on. let me explain, I have been in the automotive industry here locally for over 15 years. I know if the check engine light is on it will not pass smog, so i would have never wasted my money in the first place! After I finished trying to flip the dealership over (with anger because of the lie i had to pay for) a lot porter comes up to me and asked me for a date, seriously??? My failed smog and 4 hours of wasted time cost me 111.00 and the time is not replaceable. I then had to go to a mechanic and get it fixed (he had unplugged a cord). Did i forget to mention when they gave me the 111.00 bill for a smog i never got, they also said I need 3,800.00 of work. Again that was total b.s. i have been in this industry for over 15 years and though i look like a bimbo, I am smart and understand what b.s they were trying to blow up my bottom was just not true. I did not get those "Urgent repairs " done and low and behold My car has run great every since, I guess those urgent issues seems to have been resolved by me driving it an additional 40k miles!!! RUN!!!!!!!!!!!! I know when I see a con like this, i did try to stop payment on the check but they ran it through like a debit card (they probably have a lot of people stop payment so they do it that way to ensure even if they screw you, they still get paid!!!!!!
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