Scheduled an appt for 8am this morning and after reading previous reviews I was wishing I hadn't. I was greeted by the front desk lady and within 10 min of being there was called in to do my exam. Met with my optometrist and was very polite and very informative. Then after my exam I was greeted by Shannon who helped me pick out a couple pairs of glasses that fit well and were very stylish. Overall my experience was very good and I was very please with the service and pricing of my glasses. I would give a 5 star but I still have to wait to get my glasses on and make sure everything is all good. So to be continued.........