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| - Manager got back to me 10 days after my initial review, just a few minutes ago. Absolutely rude and said he's never had a complaint against the particular waitress in 8 years (hard to believe, I've polled other friends who've eaten there and don't care for her either...)
Completely missed the point when I explained that it was extremely unprofessional for her to confront / harrass us WHILE WE'RE EATING and tell us how much we're lying; how it's not about the ONE EXTRA DOLLAR WE WOULD HAVE GLADLY PAID, but the way she did her job. Even admitted that HE told HER not to serve us until he talked with my boyfriend and I first (So I guess it's perfectly okay to have the disabled cook serve us when it's obvious his leg hurts when he walks...REAL nice of you!) Doesn't like the fact we gave our opinions on the service, thought it was rude of US. Excuse me for warning others about how badly we were served on multiple occassions. (Just FYI - Gotten plenty of PMs thanking me for the review! Keep it up!)
The food was pretty good but I will never ever return. According to them, I'm sure they won't miss my boyfriend and I and are probably glad to be rid of us. Fine with me. I'll stick to the friendlier hole-in-the-wall establishments I frequent.
Seriously, what happened to basic human decency in this world? I didn't want any free food, I didn't want ANYTHING out of this except for the business to understand that what she did was absolutely uncalled for and very unprofessional. I would have been happy to just hear one sentence --- "I'm sorry this happened and we will discuss this with the waitress" When I worked in the service industry, this was how things were usually handled. "Well sorry you don't like the way we run things," is what was said instead...and no. No I sure don't like the way this place is running things...and if they continue to treat others this way, we aren't going to be the only ones.
I bid adieu to all the NICE people there (Kristi, Short-Haired Waitress I can't remember's name, and all the cooks!)...I will miss you all terribly.
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