I visit SLT on a regular basis (love to browse the sales for unique bowls and plates), although I shouldn't as it's so easy for me to lose track of time when I'm here! (I can say the same about shopping at Costco or IKEA!) I still smile when I need to use one of my Kohn paring knives that come with their own protective sheaths (chose the royal blue, orange-red, and canary yellow); not only are they so adorable to look at and to use, but they're rust-resistant! I would advice others not to buy the OXO (or similar brand) plastic-end turners. Mine melted after first use, even though it was heat-resistant to 450F and the range temp was only mid-to-low.
I haven't had any problems returning items here, but then again, the tags were still on them, and I keep my receipts.