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  • Food was Ofcourse as usual. A&w makes nice burgers with toasted buns which I love. But holy smokes worst service from the worst cashier ever. Her name was Kaya. I had asked to be buzzed in for the washroom but I knew a child was in the second washroom. So she buzzed but I was trying to open the first one. Instead of kindly buzzing me in the first washroom or just taking me to wait, she screamed across the restaurant "the second washroom!!" 3 times. The people were all starting at me and the child was now scared cause his door kept clicking. She was so rude. I've never had such rude service in my life. No smile and she didn't even look up at me when I had asked her if I could use the washroom while we waited for our order. Unbelievable. Of and to top it all off, there was no toilet paper. A kinder staff named Cathy who seemed to be doing all the work and all the smiling gave me a roll. I work in the service industry. And there is just no excuse. She was plain rude. Didn't look at us, mumbled her words, yelled at me three times across the restaurant for the washroom and didn't listen when the mother said oh my son is in there. I have never ever ever given such a bad rating. Hope she doesn't treat everyone like this everyday.
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