I brought in a very expensive comforter. Completely 100% Organic cotton. It was too big to wash at home. I don't know how they can ruin 100% cotton by washing it, but they did. The texture was ruined. It was shedding all over the place. I really couldn't say anything because the comforter was mistakenly delivered to me. The recipient lived on the other side of town...not sure how it ended up on my doorstep. I called UPS to pick it up...never came. After storing & forgetting about the ginormous box in my garage, I decided to use it. It was heavenly. Best comforter I ever had. Until this place ruined it. I just figured that's what I get for keeping stuff that didn't belong to me. *karma*