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| - As a seasonal resident of AZ, this is the very first restaurant that was so poor that I felt compelled to comment on.
Well I thought I'd give CK another try after 2 disappointing visits. So for a late bite we arrived around 9:30 pm, the place was dead, staff talking amongst themselves, smelled great and asked to sit on the patio. The Hostess tried to sit us where it would be convenient for the server, but we chose a more intimate area and got a vibe like we might be asking for something out of the ordinary. We were coldly greeted by our server, who looked similar to every other server, young, averagely attractive, no visible outstanding qualities. Yes, I work in a seasonal food service business and hire and fire these clones daily. Anyway, this is our mediocre apathetic workforce of today. We received our wine and I noticed my wine glass was dirty or smudged. I decided to just let it go, but as I thought about it and the level of detail I require in my own business, I decided to ask for a new glass, but only once our food had arrived, fearing kitchen reprisal. The server brought our food, and I asked for the new glass, pointing out the smudge, which she immediately snatched up the glass, noted the smudge and left the table without one word. Now onto the food, well where do I begin, poor plate presentation even for a $12 veggie burger, very anemic like the server. Oh, no utensils or napkins or even an offer of water. I waited a few minutes and decided to get my own utensils, which were neatly wrapped in a napkin by the patio door. I turned the bun onto the veggie patty and it is cold and I decide I will not eat this, it is beneath me and how can someone serve something so pathetic and get away with it. When the server checked on us, I told her I wasn't happy and explained that I thought the bun should be toasted and her attitude was its not our policy to toast the bun and I should specify how I want my bun. With this I asked for a credit to my bill and she took the plate, turned and curtly walked away. Once again, no apology or attempt to rectify the complaint, only a confrontation that I the one paying her salary was some how responsible. We left with no parting adieu, never to return. We drove to their sister venue, Postino, which for the second time we had a great experience. Staff were personable, professional and uncloned. As for CK, go if you like camouflaged mediocrity, enjoy being snubbed by the people who are suppose to serve you and paying for it. I'll take mine at the S&M.
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