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| - I should have written this review a long time ago.
I have been going to Bell Cleaners for years now. Geographically, they are close to me, so they were one of a few I have used in the area (Midtown). They seemed reasonably priced, and i went with them.
I am usually in a hurry (pre work) when I am headed to the cleaners, so I am not big on getting my ticket. Unless there is a particular stain, here are my clothes, this is my name, and I am out of there. One particular time I was picking up my shirts, and one was missing. I mentioned it, went home looked in my closet, returned next time, and told them it was missing. It was a sale shirt from marshals, but I liked it. And finding something at marshals is not about the money, it is the time.
Anyway, I told them it was a $20 shirt, and they handed me a $20 bill. I mean, no hassle, an apology, and remorse by the staff... I wash"t happy, but they cared about customers, and I was now a loyal one.
Caveot!!!! I brought the $20 dollars back like a month later, as I found my shirt in a never used closet that someone had stuck my dry cleaning in one day when I was out of town. I ATE CROW BIG TIME... And Bell cleaners was NEVER at fault.
Cheers,
D
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