Honestly, I've been here several times. Each visit has been disappointing, but today just really irritated me. We went to drive thru, and hardly got a response from the person working. She didn't confirm our order or acknowledge the last two items we ordered. She told us our total would be at the window.
When we pulled up, she just looked angry to be there. She confirmed our order, but one item was wrong so we repeated the order back to her correctly. She didn't confirm the items and instead just gave us the total due and slammed the window shut. Literally slammed.
We ordered 4 blizzards and a dipped cone. She tipped one blizzard sideways, not upside down. I don't usually care about that, but when it's 105 outside, I'd like to be sure my ice cream isn't already melted. She put everything in a drink tray and gave us the dipped cone. We drive away and open our blizzards to find that they're already half melted. The dipped cone was melting soon after and beyond soggy on the actual cone.
We were hot and wanted our treats so we started to eat them. But soon they were all soup! We got home not 5 minutes after receiving out items and had to toss the dipped cone. We put everything else into the freezer to harden. The nasty customer service combined with the below average ice cream served makes me want to skip out on this DQ location, once and for all.