If you are looking to receive exceptional customer service in a pleasant dining setting this is NOT the place. In fact, you'll be lucky to receive minimal service or close to decent service (with servers yelling at you from a far) at What A Bagel.
The wait to be seated was absurd (roughly 30 mins) and it was no secret that people were cutting the line (regardless of the waiting list).
If you're looking for delicious food served in such rush this may be the place for you - assuming you too are in as much of a rush.
It's very clear that their prime concern is not your experience at What A Bagel. This company appears to be worried about how fast they can flip tables and increase profit.
Overall input: They operate as a fast food business... That being said, they would be best off without the ignorant servers.
Though, the food was good (being an understatement) - one star for that!