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| - uh oh, I really hate to write a bad review after defending from the bad allegations and again, the issue is not glaring, but nonetheless a big issue that will be terminating my business of ten years if not dealt with.
A few weeks ago, I ordered and a young, somewhat unkempt, but because she thought it was "cool" girl was at the register with her emo hair flying wildly out of her hat. As both a customer and a former employer of teens in food labor, this was very disgusting and off putting for me and I really don't want to eat from someone who just handed me my food with straggly, wild hair everywhere. I would have preferred the girl have a little more of a clean cut style, but she also wasn't necessarily unclean. Just personally also disgusting to see people mutating their ears with those plug things. The issue was just more of a management issue of teaching teens about proper work place hygiene in a kitchen.
As everyone mentioned below, I sent a review through papa john's website to corporate only to get no response and when I went in today had the same exact girl with the same exact issue of "cool" scruffed up hair wildly bursting out of her ball cap....this also led me to see that no one was wearing gloves of any kind, nor hair nets. I have always felt that the kitchen was decently ran and clean, but noticing an unkempt employee makes one glance further and my stomach is a little turned off.
It would be nice if papa john responded to customer relations because they may have just lost a pizza a week customer for the last ten years.
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