I have been waiting months for this place to finally open because I've always heard great things about it. It did not disappoint. I got there right before they opened as I knew there would be a line (sure enough there was). They handed us menus while we waited and offered water while sitting, waiting for my food. Great customer service! I ordered the SmokeShack and regular fries (want to try the cheese fries and concretes next time). The burger was absolutely delicious!! The cheese was perfectly melted, the peppers were an added pop of flavor and the bacon of course was just great. I would have liked some lettuce added and the buns to be more toasted but I know to request it next time. I'm usually not a fan of crinkle cut fries (reminds me of elementary school) but these were very good. I imagine the cheese fries will be just amazing. I can't wait to return and try a concrete also! I love that they serve beer and wine as well as offering chicken. Great place, great service, great food. They have plenty of space indoors and outdoors and have long wooden tables to fit many guests. Must try! Thank you Shake Shack for coming to Phoenix!!