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  • Everything was fine except the customer service. My fiancé asked for a single scoop cone but wanted 1/2 scoop of one flavor and 1/2 scoop of another flavor. First the girl said she couldn't but then said she was just joking and agreed. She asked what two flavors he wanted and he told her. I'm not sure what happened because she had a half scoop of the first flavor on the cone and then went to grab a new cone. She seemed frustrated and asked the other employee to do it for her. He told her he doesn't do half scoops. She attempted again and ended up with a full scoop. My fiancé reminded her that he wanted two half scoops and she said, "Well you didn't tell me what the second flavor was." He told her again and then ended up with 2 full size scoops. When I told her that he didn't want two, he only wanted 1, she rudely replied, "Well that's why we don't do half scoops." My fiancé paid and then put $2 into the tip jar for the trouble despite her rudeness and she didn't even bother to say thanks, not for the tip or for our business. The management here definitely needs to train the staff better on customer service. I won't go back any time soon.
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