Ruby Watchco is an incredible establishment. I feel that my review will feel lacking without a critique but there is no fault to be found.
The menu changes nightly. I had to make my reservation before the menu for the week was posted so I was flying blind. Nevertheless, I did not have any doubts that there would be any disappointment.
On the night we visited, we weren't entirely sure if the menu provided some choices for the sides. All of them came out so we didn't have to choose. Although there was one side that wasn't appealing to us and that we wouldn't have ordered if given a choice, I would still rate it as a great taste and great execution.
The cocktails make use of seasonal ingredients and are well executed. While there is not a lot of depth to the drinks list, it's better to focus and knock it out of the park. They've succeeded here.
The staff is super friendly from the initial reservation call to the time of saying goodbye as you leave. They are fast and inquire about food allergies before starting the meal. The kitchen works quickly and effectively although the chef makes sure to personally visit every table (as an aside, I understand that she is a celebrity in Canada and will gladly pose for pictures if that is your thing). Even if another restaurant never succeeded on a culinary level, mimicking this team would eliminate nearly all customer service issues in the world.