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| - Completely unprofessional.
I arrived early and waited over 30 minutes for my appointment. After finally being called, I was asked to make a urine sample for my appointment. I went into the bathroom to find several used cups that had not been picked up in quite some time. Dirty.
My physician, Ilona Bleaman, was very nice and welcoming, but seemed to be in a big rush. Not sure if they overbooked or what but I sensed she was in a hurry.
Upon leaving, I was asked when would be best to schedule my follow up appointment. I was super confused as any doctor I have gone to in the past called with results. I asked if it was possible to get the results over the phone and they said no. You have to pay another co-pay to get your results!!! I reluctantly made the appointment but after talking to a lot of friends and family about how they always get their results via phone call, I called and cancelled. I was finally able to get them over the phone after saying that the law gives me the right to my medical results.
In addition, I recently received a bill for my blood tests. One of the five things tested was not covered by my insurance so I called to find out what the test was for. While the lady on the phone was very nice, she told me that she didn't know for sure but from what she could see in the system, I was in for a routine well woman exam and gout. UMMMM...excuse me? Gout? First off, I didn't even know what it was! After she explained it to me, I was utterly confused on why that was even in my file. I never have, and currently do not have any symptoms what so ever of gout.
This place is so unprofessional on a number of levels. Unfortunately, I did not do any further research online about this office and went off a co-workers recommendation. There are terrible reviews all over the internet about this place.
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