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  • I am appalled at the service I received tonight at store #7168 on Craig Road and Martin Luther King Jr Blvd. I place my order at the drive through speaker, which consisted of two "beef and cheddar classics", one "French dip", one "brown sugar blt " and three large curly fries. The man at the window was very quick to take my money at 19:21 (7:21pm) in the amount of $24.60, but from there we were made to wait 14 minutes before he even came back to let us know that he was "sorry for the delay". In this time there were three employees standing at the counter looking in our bags trying to figure out what was happening, two of which were opening the boxes of the French dip and the blt without gloves. There hands, which I saw handling money from in store customers, was then touching the inside of the boxes of my food. This is not only unprofessional but also extremely unsanitary! I will be calling the Southern Nevada Health Department as soon as I conclude this very dissatisfied letter. My grandparents took me to Arby's as a treat when I was a child, and now I am disgusted by once treasured memory. Sincerely, A very irate former customer
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