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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • This place - which has terrific food, pinball machines and a great draft/craft beer selection - gets only one star? Why? Because every time we go there, the customer service experience is nothing short of a baffling ordeal. Every time. Bless her heart...the slightly goth-y, hair piled into a top-knot, crop-topped, pear-shaped waitress with black jeans who always works the weekend brunch shift is in the wrong line of work. She should do beta testing for the newest model of iphone, because trust me, THAT's her true passion. Yes, we're all interested in our phones, but sometimes, when we're at work, and there's actual work to be done, it's not feasible to be tapping on them constantly. Walk in to the 3030 for brunch, grab a table and it will take at least 10 minutes for goth-y cell phone to even notice you. It helps to be super smiley and engage her vision directly. She'll eventually bring you menus, but only menus. She's not hanging around at your table any longer to see if you want a cup of coffee or a cocktail. She just wants to go back behind the bar to see what's going on with her phone, and she wants to do it as quickly as possible. Maybe someone snapchatted something in the past minute. She wouldn't want to fall behind, would she? Wait another 20 minutes, or, if you're feeling brazen, walk up to the bar and say politely "um...we're ready to order now...", and then she'll take your order. Coffee will arrive 15-20 minutes later, and 45 minutes after the coffee comes, the food will finally appear. Within this entire process, the only sense of urgency you will experience is the desperate need this waitress has to return to her phone, regardless of how busy it is, or how many customers appear to be noticeably impatient or confused by the service. It's like a science fiction narrative is evolving in front of you where this waitress is somehow controlled by a futuristic silver hand-held obelisk and she will DIE if she moves too far away from it.
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