Being from the east coast I've waited 4 years for there to be a Chick Fil A here in Vegas. Finalllllly! I've been here 3 times since it's opened. Each time I went through the drive thru. Each time I think it's gotten progressively worse and slower.
The first day I came was opening day. They seemed to have the system down to a science it just took about an hour. The 2nd time I came I asked for the BBQ sauce for the sandwich and they gave me regular BBQ sauce. All the other chick fil a's know which sauce goes with the sandwich however today when I came back AGAIN an employee said "there's actually no sauce that comes with the sandwich". Not impressive to say the least. The staff used my name and it was great on the first trip. On the 2nd trip they had it but didn't use it. Why ask if you're not going to use it. The wait the 2nd time was about 1/2 of what it was the first trip.
You'd think it would continue to get faster but the opposite happened today. I waited OVER an hour in the drive through and it wasn't even a heavy meal period. I arrived around 415 and just am leaving the drive thru now.
I haven't checked out the location on Stephanie but this location isn't up to my standards for Chick Fil A