I went to the free-standing store in Southpark and had a great experience. As soon as I walked in, I was approached by Amy who helped me pick out eyeshadows for a rose gold smokey eye look. She then offered to do a full makeup application which I happily accepted. The makeup was EXACTLY the look I was going for. Afterwards, she explained each product and taught me how to put it all on. She was extremely patient with me and very helpful. She never pressured me into buying anything. I would definitely go back