One of my favourite stores but you need to leave yourself time to really look around to find the best deals. I always find the most amazing things here when I am not looking for anything in particular.
It is a good idea to know general prices of things you are interested in before going because sometimes the prices are not always a better deal. And it is also wise to thoroughly check all items for rips, tears, and imperfections before you buy.
I started shopping here for kid's toys years ago and then discovered the many, many other great deals on books, housewares, clothes, shoes and accessories.
This is one of their largest stores and was recently renovated which probably explains the higher prices since they re-opened. The store is well laid out and I usually start at one end and work my way through all the departments.
There are change rooms so you can try on clothing but it is hit and miss when it comes to lineups. They limit you to 6 items at a time but when it is not busy I have gone in with more.
They will accept exchanges but not returns. You need to make sure the tags are still on and you only have 7 days. I have asked on occasion for an extended period if I haven't been able to make it back to the store in time but that is at the manager's discretion.
Many times throughout the year they have promotions where you get stamps/punches on a loyalty card for every $5 spent and a full card gets you a 30% discount. You can also earn discounts for donations - 5% discount for a large donation bag (up to 30%). This store has a drive up donation centre around back with great staff.
They also regularly have 50% sale days. If you sign up for their Super Savers card you get one day advance shopping for these sales. This is a great advantage since on those sale days the store (and parking lot) is absolutely insane.
The checkout process can take some time depending on who is working the cash and the people in line. Many of the staff are excellent and incredibly tolerant. I always take the items off the hangers while waiting to speed up the process.