This place has the worst customer service. I called in advance to place an order for 20 wings. The girl on the phone told me it was going to be a 5-10min wait after I get to the location for my order to be ready. I had no problem with that. When I arrive there I tell the cashier that I'm picking up an order. She then charges me for the order and then I wait... 20mins later, I'm still waiting.... 30min later, I'm still waiting... May I remind you that nobody checked up on me or my order that whole time. After 45 min of waiting I had really had it. I went up to the counter and asked how much longer. The girl looked confused. After 5 more min of waiting I told her that we had been waiting for more than 45 min and she said, "oh the order just went in." At this point I was furious. I had been waiting almost an hour for absolutely nothing. If I hadn't said anything to them, who knows how long they would've kept me waiting. I immediately asked for a refund. Then the "manager" came. If you can even call her that. She, for some reason thought it was a good idea to argue with me about how long I've been waiting instead of actually apologizing or trying to find a solution to the problem. I will never go back there. It was a waste of gas and an hour of my time. I strongly suggest that no one else goes there either. If there was a negative rating, I would've picked the lowest.