I had an EXCELLENT experience at Sassoon! I went it looking for a change and to thin out my hair. I was very honest with my stylist (Jesika). I told her I grew up with boys and do not know how to do much but do want to look good! I told her I go to bed with it wet and wake up and go to work. She gave me the perfect cut! She layered the hair so it falls perfectly! My hair looks great every day and all I do is brush it!! Kuddos Jesika!