This place is totally ridiculous. I was told when I arrived at the office that I did not have a co-pay. I saw Dr. Handler for about 5 minutes total. In those 5 minutes, he told me that my hyperhydrosis had no cure and there was nothing he could do. About a month later, I got a bill for the co-pay (big surprise!) Well, now it has been a month since the invoice date. I call at least once a week to pay the bill but the phone line is either busy or no one is at their desk. I shouldn't have to spend my day trying to hand someone my money. Also - good thing I don't have any sort of emergency since you get a busy signal half the day at this place...