My stepmom and I went into Diva nails one afternoon before a wedding I was attending that weekend. The salon was empty when we arrived, but quickly filled as people started getting off work. The pedicure tubs were given new liners and all the tools were taken out of sterilized bags before use. A+ for cleanliness!
Our pedicures were very thorough, with massage, lotions, scrubs and cuticle trimming. The staff was very friendly and spent a lot of time. The woman who did my pedicure also spent a lot of time on my hands, even though I had only asked for a polish change. If I could, I might take away half a star for uncomfortable pedicure chairs, but he rest of the experience was so positive, that they deserve the 5 stars. It's 5 days later, and my polish has just started to chip. Overall, a great experience.