we frequent Panera Bread in Charlotte all the time. this is our first bad experience at any of them. I had the half Tuna and half Greek salad. The Salad barely had any olives and Feta cheese. I felt ike I was having a Lettuce salad. My daughter's soup of cream and wild rice was lumpy and my Nephew's chicken soup was cold. I dont know if I would ever go back to that particular location but they definitely lack the consistency of the other Panera Breads.