I come here often. It's real close to my house and very convenient for me. They offer what they call a Value Club that I am a part of. For 5 bucks you get a laundry bag that you can drop off in a bin. There is no waiting and you get a discount on every item in the bag. I mostly just launder shirts so my discount is always 15%. It's a different discount for different services.
The staff is always very nice (they're mostly teenage kids). The manager hangs out sometimes and gives his customers creepy looks, the only negative that I have. But they have never messed up one of my shirts, not once in the 9 months that I have been going. My last dry cleaner would rip buttons off a shirt at least once a visit. And my shirts are always ready the next day.
If they keep this up I'll never go anywhere else!