I frequent this location as it is close to my house. I happen to love the Italian sandwich and it's cheap too! However, you better like it just the way they make it (and that's with or without peppers) as you can't get it any other way. I like hot peppers on my Italian sandwiches but only in small doses so I asked for them in the side so I can ease my wuss self into the pepper zone properly but....can't get em or anything on the side when it comes to the sandwich. You can't add mayo if it doesn't normally come with mayo.
Ok, now I still like the Italian without the peppers too but my kids, they don't like all that stuff on their sandwiches. Well guess what? Can't customize sandwiches at all, so you gotta order a "slim" which is meat and cheese and bread. I asked for a slim with mayo, nope....but they can give you a mayo packet to apply the mayo yourself. Okay....
Now,back to the fact that all sucks...the taste of the sandwich and cost of the sandwich are good, thus earning three stars. Plus they are turbo fast at getting the sandwich into your hand (because....no changes)! You dint get a sack or napkins unless you ask, but that's no big deal I guess.
For better tasting sandwiches at higher price and longer wait, try Capriottis or which wich. It all depends on your budget and time available