I need to preface that I've been to this location two other times and had 3-star experiences.
This last time though.. .if I could give a 0 I would.
- We sat there for 45 minutes before I finally had to ask our waitress what the deal was with our food (there were three meals ordered and other tables had sat, eaten, and left already).
- When confronting the waitress she offered free beer while we wait which sounded nice... until they were dumped into my lap while she sat there astonished.
- When the food finally came out I realized that there was a distinct black hair in my orange chicken that did not belong to any of us... I about lost my cool after sitting there for an hour without so much as an apology.
Finally after sending back the food, the owner comes over and tells me that my meal is going to be free, in which I tell her that our entire dining experience is going to be free and if she doesn't like it, too f-ing bad. She didn't even come back and talk to us but sent the waitress back over to tell us that everything was free.
1.5 hours, jeans soaking wet from beer, and leaving without food? I will NOT be attending this place again.
The service has sucked EVERY TIME I've gone here.
My Wendy's Club Sandwich on the way home was delicious.