Well, I, like the others came for an oil change. I didn't want to pay full price for a synthetic oil change so did a Google search and here I am. Even came w/ a tire rotation. Not sure how they are able to sell a synthetic oil change for $40 but if it's the real deal I'm not going to be one to complain lol
I was able to make an appointment online, which was nice, and even received a verification call from the shop to let me know they received my request & penciled me in.
The gentleman at the desk that helped me was very nice and pleasant to deal w/. I've now been here about 5 minutes, my truck is already in a bay and a tech is on it. I opted to stay and wait as to secretly watch them from the waiting room. There is a bar right next door which is always a plus when taking your car in for work to help pass the time.
Done! And not too shabby, only 30 minutes and they had me out the door. The did bring my check engine light being on to my attention, i was already aware. I informed him that I had it scanned at Autozone and they said it was the evap error and I changed out the gas cap and now it's intermittent. I told him there was another part my brother-in-law said to replace but couldn't remember. He did some code searching and we figured out the part. He looked it up and found 4 stores that carried it locally. He then looked and said it's about $100 + about $40 for labor but I should do a diagnostic on it to be sure that's it. He did inform me if I did the diag and got the work done there w/ their parts they would put the diag fee towards the work which works for me. The last thing I felt was pressured to move forward w/ any of the work suggested.
No extra secret fees when I went to pay or shady "this is broke" none sense, just tax.
Not sure if they are now under new management or something but I received completely different service than all the reviews I read on here. I am 110% pleased w/ this location and their employees.