The staff were friendly, but that's the highlight of this hotel. The rooms are dated. The elevators make strange noises and jerk around weirdly. They're also overly slow. The room we were in had a Murphy bed. That in itself was weird. It was small, and lumpy. There was a table, chairs, couch, mini fridge, and TV. The "food court" was slow. It took almost 30 minutes to order food and another 30 minutes to get our food. We had the room for a convention we were attending and elected to return home after the first night.