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http://www.openvoc.eu/poi#funnyReviews
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  • After spending nearly $200 signing up as a new customer my phone completely died within two months. After Jon fiddled with it for 20 minutes he told me I'd have to have a replacement shipped and I'd have to pay overnight shipping. I would also have to drive to a FedEx location and ship my old phone back. They offered me a loaner but that would have involved another trip back to the store. I was irritated that they couldn't replace my phone there or at least let me pay the difference for an upgrade. As I got irritated Jon got defensive and basically kept interrupting me..he did talk to his manager but he seemed to care even less...I basically left with a yellow sticky with the customer service number on it..WOW! That's service! When I don't like service I pay for I go somewhere else. I canceled verizon and went to AT&T even though it cost me $365.. it was mostly their attitude that bothered me, obviously they're not empowered to make any decisions. Doesn't work for me
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