I gave them 1 star cause I have to do it ti write this review, to start I just want to say please do not ever go to this place I mean not only is poor customer service but poor quality omg I can't even think on anything else but worst nail job I have ever had in my life, I can't understand how ppl like this is still in business, this place should be closed down I can see now why some ppl post in here saying they got an infection by getting a pedicure with that been said go at your risk at the end of all is your nails. I do recommend a different place were they fix the awful job they did TIFFANYS NAIL SALON at 29th and Dunlap they do and amazing job and made my nails look beautiful again.