Whatever you do, don't request help from Quest on a faxed order from your doctor. My doctor faxed an order twice (and confirmed it was successful). I went thru great lengths to speak to a live body at this location. My first attempt was met with a 30 minute hold time and I abandoned the call. My 2nd attempt was met with "No, didn't receive the order and can't call the doctor". The automated attendant is awful. It just sends you into a continual loop. My time is valuable too. Thanks for nothing.