This is definately the worst Bier Markt I ever been too and I been to them all. We had to wait 20minutes for our waiter to arrive, then another 20min for our drinks to arrive. I asked the waiter if he was the only one serving our section of the dining room which is massive. He said "No but for some reason the manager wants me to wait on tables on the patio as well". I said that makes no sense at all when you have at least 30 people in the dining room to deal with. Drinks arrived and it was the wrong ones. We then saw a waitress walk around to random tables asking if this order was theirs.
Everyone seemed lost. Manager looked like he was just clueless, I really feel sorry for the waiters at this location. Worst management ever.
Oh after we had one drink we knew it would be forever before we received a second one so we didn't bother and just got the bill. Bill arrives and waiter takes off, didn't even ask if we needed the machine. So we just walked up to the entrance and paid our bill at the terminals and left.
We walked across the street to Earls and got great service and the Thursday special was $5 pints of all their beers. Great decision to leave Bier Markt sq1, epic fail of a place.