| rev:text
| - I've had worse, but seen WAY better.
My First visit - simple, basic 5,000 interval service (oil change, rotation safety check etc) - check in and waited 2 hours, was called to check out only to see they serviced the wrong car.... not only had my car NOT been serviced yet, but they performed the services I needed on someone else's car. - the service manager apologized and we rescheduled (I was new to the area and didnt know of any reputable mechanics and I was still covered for free maintenance at the dealership).
Second Visit - went better than the first, while they were doing the work on my car, I decided to buy a new truck - done deal.
Third Visit - 5,000 mile service on new truck - waited two hours for an oil change and tire rotation - absolutely uncalled for! Service was great by my pet monkey could have done it faster - but it was included at no charge
Fourth Visit - 10,000 mile service on new truck - pulled in to check it in, was advised it was another 2+ hour waiting time. I expressed my growing concern with the advisor and drove off. I spent $100 elsewhere for the service and was on my way in 30 minutes.
I only have 2 more interval-based visits left on my Toyota Care maintenance plan. Although the people are nice, the place is an absolute waste of valuable time. Great place to buy a vehicle from, avoid the service department at most costs!
|