Called at 5 o'clock to set up a 10:30 pick up to get visitors to the airport. Driver called me at 10 and said he was on his way. Great. At 10:30 he called and said he was at my house though he wasnt. I went outside and looked up and down the street-nothing. He argued with me that he was there in spite of me telling him that I was outdoors, phone in hand and he definitely wasn't there. He left me on the phone and I heard his GPS rerouting him....I hung up and spoke to dispatch and they said he was just around the block.
He showed up at 11:05. I askes dispatch to compensate the fare and theu refused. Since the flight is atidnight, let's hope they make it.
DO NOT USE THIS COMPANY. Pay the lil extra and get reliable transportation!!!!!