We had a $500 dinner for four people on Christmas day. The dining room is beautiful and the room was half full prior to the dinner rush. Our service was average. There should be no need for anyone at the table to ask for another drink, not for these prices. Three people assigned to our table. Prior service experiences have been better. The food is awesome. No complaints. The sea bass, filets, crab cakes, and scallops were all excellent. Upon leaving we realized that we did not give the waiter our players club card. We returned with 10 minutes to get our credit. Without our receipt and since the bill was "closed out" they said "can't help you". Wrong answer. Upon further conversation they still refused to make this right. They must be the only steak house in town. Lame. Lost a customer over not doing the right thing. May I recommend Flemings, Andiron in DT Summerlin, or Echo & Rigs in Tivoli for a more pleasant experience. Staffs are accommodating and actually more than willing to do the right thing. I guess $500 gets you average service and a far from a helpful staff/management at T-Bones. Merry Christmas!