My wife and I went to Showtime yesterday 5/15/18 and we were shocked! We chose the "Hand's Free" car wash for our FJ Cruiser, paid $45.00 and he said they would provide dressing on our fender flares and interior, I have to say he was a nice young man. We entered the wash area and another employee applied the soap on a mop to get the process going, and yes the mechanical brushes did not engage just as the attendant indicated and we proceeded through the wash. When we exited the wash, I still had a lot of soap on my hood and it started to dry on my hood! When I exited I was motioned to go by an employee to get the car vacuumed and wipe down the truck. I told the employee that the soap did not get properly rinsed off the truck and "he said we will take care of it" I waited ten minutes and a female employee with glasses asked if this was my car,she asked for my receipt. The soap had now dried on my hood and they did not even removed it at all! I said yes she said it is ready, when I looked the way they applied the dressing on my exterior trim was terrible! She had missed a lot of areas and did a poor job including not dressing my tires! I informed her she asked for the receipt to see if I had paid for it I guess and applied the dressing sloppy and again missing the majority of the tires! She just slapped it on and it was running down and into my rims! I asked her to wipe off the excess and she did only after I had asked her to do so! She said just let me know of any other areas she missed, are you kidding your are the professional! When I entered the interior of the truck it was also terrible missed areas and all over the place where it is not supposed to be! I left and went home and spent over 1 hour to clean up and apply the dressing on my exterior trim tires and interior and I wiped the entire truck down of the dried on soap the employee saying "he would take care of it"! Please folks if you care about your vehicle like I would avoid this place like the plague! Do not waste your MONEY!