This is a review of the Pharmacy at this location. Staff is extremely disorganized and lacks knowledge and training to do their job.
The staff quoted a wait time of 15 minutes, only to find out that it literally was 45 minutes later and they still were not ready to fill the prescription. They did not bother to let me know this, even though they were well aware that I was waiting in the store. Ughhh! Horrible communication. They also claimed that my prescription was not covered by insurance, even though I previously did my research and it is indeed covered. My insurance confirmed this. Staff is rude, disorganized, and has no common sense in regards to helping customers get through the process somewhat efficiently, with accurate information given to customers.
Not bluffing, I am done with this location, and done with Walgreens. I will now be going to Safeway for my prescriptions. I went there once when rushing in an emergency, and they were very helpful, so I will now give them all of my business.